Privacy Policy

This Privacy Policy explains how Spargo Collision Center (“Spargo,” “we,” “us,” or “our”) collects, uses, and protects information when you use our website, request an estimate, or communicate with us by phone, email, or text message.

Information We Collect

We collect information you choose to provide through this website, estimate forms, phone calls, emails, and text messages. This may include your name, phone number, email address, vehicle information, VIN, damage photos, insurance-related details, preferred contact method, and any notes you include with a repair request. We may also collect basic technical information such as device and usage data when you visit the site.

How We Use Information

We use the information we collect to:

• Respond to repair requests and prepare or discuss estimates.
• Schedule appointments and coordinate drop-off, repair, and pickup.
• Send repair status updates and customer service communications.
• Assist with insurance claim documentation and towing coordination.
• Operate, maintain, and improve our business and this website.

SMS / Text Message Consent

If you opt in to receive text messages, Spargo Collision Center may send messages about repair estimates, appointment scheduling, appointment reminders, repair status updates, missed-call text-back, insurance claim support, towing coordination, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to receive text messages is not a condition of purchase. Messages may be sent from 720-868-8095.

We do not share, sell, or otherwise provide your mobile phone number or messaging consent information to any third parties or affiliates for marketing or promotional purposes.

All categories in this policy exclude text messaging originator opt-in data and consent from sharing for marketing or promotional purposes. See our public SMS opt-in process and disclosure.

How We Share Information

We may share information only as needed to provide the services you request — for example, with insurers, parts suppliers, towing providers, payment processors, and website or communication service providers that help us operate — or when required by law. Information shared with subcontractors that support messaging or customer service may be used only to provide those services on our behalf and not for their own marketing or promotional purposes. We do not sell your personal information. Mobile phone numbers, SMS opt-in data, and messaging consent are never shared with third parties or affiliates for marketing or promotional purposes.

Photos and Vehicle Information

Damage photos and vehicle information are used to understand repair needs, prepare documentation, and communicate about your service. Online photo estimates may not reveal hidden damage and may require an in-person inspection.

Data Retention & Security

We retain information for as long as needed to provide services and meet our legal and recordkeeping obligations, including consent records for SMS messaging. We take reasonable measures to protect the information we hold, though no method of transmission or storage is completely secure.

Your Choices

You can opt out of text messages at any time by replying STOP. You may also contact us to update your information or ask how your data is used. To stop receiving emails, follow the unsubscribe instructions where provided or contact us directly.

Contact Us

Questions about this policy can be sent to info@spargocc.com or by calling 720-720-9200. Spargo Collision Center, 1175 S Lipan Street Unit B, Denver, CO 80223.